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My Plusnet broadband package went live on 17th October.
I have still not yet received a redemption email for the £75 cashback that was offered.
I have checked my junk/spam folder.
Please follow this up for me.
Thanks for your post @Molly2
I'm sorry to hear that you haven't received the cashback redemption e-mail.
I've created an ticket on your account here with a direct link to allow you to claim this.
Let us know if you're still having issues claiming it