No email to redeem £75 cashback
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29-04-2020 12:13 PM
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Hi,
I ordered my broadband package with the £75 cashback offer on 10 March. After a few Covid related delays, the broadband went live 16 April, however I have not received my email with a link to redeem the £75.
Please can someone help?
Thanks
Arthur
Fixed! Go to the fix.
29-04-2020 7:07 PM
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Hello @Arthur123,
I am sorry to here you haven't received your cashback email, it is usually sent within the first 10 working days of the services going active. I have looked into this for you and provided the link to redeem you cashback via a ticket on the account here.
Please get back to us if you need any further assistance.
Re: No email to redeem £75 cashback
29-04-2020 7:27 PM
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- No email to redeem £75 cashback