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No email received to redeem offer

Posts: 1
Registered: ‎30-04-2020

No email received to redeem offer

Hi, I signed up for Broadband in early March and was connected and went live on Mar 23 2020. I was told I would get an email to redeem a cash back offer within 10 days. I have yet to receive this email. Any help gladly received.



Plusnet Help Team
Plusnet Help Team
Posts: 17
Thanks: 6
Registered: ‎09-03-2020

Re: No email received to redeem offer

Hi @Russ99


We have a helpful guide to our cashback and rewards which may be able to answer your question here: If you’re still having trouble, send us a direct message with your account username and we’ll be happy to help.


Many thanks


- Thomas

 Tom Haigh
 Plusnet Help Team