No email received to redeem offer

[#1]

Hi, I signed up for Broadband in early March and was connected and went live on Mar 23 2020. I was told I would get an email to redeem a cash back offer within 10 days. I have yet to receive this email. Any help gladly received.

Thanks

[#2]

Hi @Russ99

We have a helpful guide to our cashback and rewards which may be able to answer your question here: https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/. If you’re still having trouble, send us a direct message with your account username and we’ll be happy to help.

Many thanks

- Thomas