No email for reward card
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: No email for reward card
07-10-2019 9:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
How long do you need to wait to receive email for the reward card my service went live on the 28.08.2019
and no email received
thank you
Fixed! Go to the fix.
Re: No email for reward card
07-10-2019 2:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @nightrider1, thanks for getting in touch.
I am really sorry for the lack of communication there has been with your cashback. I've checked over our systems and it is showing an email has been sent to you so i do apologise this doesn't seem to have reached you. We'd be happy to redeem this on your behalf if you would like? Once redeemed, this would be sent to you within 30 days.
07-10-2019 2:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I would be very grateful if you could redeem the reward for me thank you
Re: No email for reward card
07-10-2019 4:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: No email for reward card