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No email for £75 cashback

Posts: 1
Registered: ‎20-09-2019

No email for £75 cashback

Good afternoon,


Seems to be common, but I havent received an email for the £75 cashback, my broadband has been online 2 weeks now.

I saw a post that I had to wait 1 week, then I had a chat with one of plusnets techs who said I had to wait 10 days, then I saw something that was 10 working days, still nothing.

Could someone from plusnet help me please?


Thank you

Plusnet Help Team
Plusnet Help Team
Posts: 8,928
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: No email for £75 cashback

Thanks for getting in touch @Alex7

I'm sorry to hear that you haven't received the e-mail to claim your cashback yet.

I've raised this to the relevant team for investigation and I'll update you as soon as I know more.

Apologies for any inconvenience caused

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team