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No contract details or bills available online

Newbie
Posts: 4
Thanks: 2
Registered: ‎18-03-2019

No contract details or bills available online

Since the widespread problem with not receiving any bills was 'sorted' for me in August 2018, my online account information has been unavailable.  No bills to view online, no details of Contract.  Alomg with many other the lack of live sport means I'm thinking of dropping YouVieww altogether but I need to be able to see how much I'm paying for each bit to work out what to keep, what to drop whether to leave altogether.  Please can somebody from Plusnet help me?

5 REPLIES 5
Newbie
Posts: 4
Thanks: 2
Registered: ‎18-03-2019

Re: No contract details or bills available online

I think I should have put this in Billing, but I don't know how to move it.

Community Veteran
Posts: 4,925
Thanks: 738
Fixes: 12
Registered: ‎05-04-2007

Re: No contract details or bills available online

A mod can do it - I assume you can report your own post or I can do it?

Newbie
Posts: 4
Thanks: 2
Registered: ‎18-03-2019

Re: No contract details or bills available online

If you would do it I'd be grateful.

 

Thanks.

Community Veteran
Posts: 4,925
Thanks: 738
Fixes: 12
Registered: ‎05-04-2007

Re: No contract details or bills available online

Just done, shouldn't take them long.

Moderator
Moderator
Posts: 30,090
Thanks: 3,183
Fixes: 488
Registered: ‎14-04-2007

Re: No contract details or bills available online

Moderators Note
This topic has been moved from Fibre Broadband to Accounts / Billing.

 

 

Customer and Forum Moderator. Windows 10 Firefox 84.0.2 (64-bit)