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No contract details or bills available online

riverwharfe
Newbie
Posts: 4
Thanks: 2
Registered: ‎18-03-2019

No contract details or bills available online

Since the widespread problem with not receiving any bills was 'sorted' for me in August 2018, my online account information has been unavailable.  No bills to view online, no details of Contract.  Alomg with many other the lack of live sport means I'm thinking of dropping YouVieww altogether but I need to be able to see how much I'm paying for each bit to work out what to keep, what to drop whether to leave altogether.  Please can somebody from Plusnet help me?

5 REPLIES 5
riverwharfe
Newbie
Posts: 4
Thanks: 2
Registered: ‎18-03-2019

Re: No contract details or bills available online

I think I should have put this in Billing, but I don't know how to move it.

Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: No contract details or bills available online

A mod can do it - I assume you can report your own post or I can do it?

riverwharfe
Newbie
Posts: 4
Thanks: 2
Registered: ‎18-03-2019

Re: No contract details or bills available online

If you would do it I'd be grateful.

 

Thanks.

Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: No contract details or bills available online

Just done, shouldn't take them long.

Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: No contract details or bills available online

Moderators Note
This topic has been moved from Fibre Broadband to Accounts / Billing.

 

 

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