No cashback email
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No cashback email
11-10-2019 12:43 PM
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Re: No cashback email
11-10-2019 12:45 PM - edited 11-10-2019 12:46 PM
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This topic has been moved from General Chat to Accounts/Billing and escalated.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: No cashback email
11-10-2019 1:39 PM
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We are in the same situation, ours went live early september, I called a few weeks ago and was told I would get an email on the 2nd October, still waiting for any kind of response from plusnet
Re: No cashback email
11-10-2019 4:05 PM
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Re: No cashback email
13-10-2019 1:26 PM
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Hi @v
I've redeemed this for you and the reward should be with you within the next 30 days.
Kind Regards,
MoR
Re: No cashback email
13-10-2019 1:27 PM
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* @kyliejh
Re: No cashback email
03-11-2019 7:15 AM
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Re: No cashback email
03-11-2019 1:39 PM
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Hi @kyliejh,
The reward card is activated by following the instructions in the letter. If this is a Plusnet PureCard you've received you activate the card on the PureCard website. If you have any problems activating the card then please contact Purecard on the number in the letter which should be - 0800 587 1995.
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