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No cashback email received - chased for 12 months. Not happy!

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Posts: 5
Thanks: 2
Registered: ‎04-03-2020

No cashback email received - chased for 12 months. Not happy!

 

I signed up a year ago with the promise of £75 cashback, and I'm still waiting!

I spoke to someone at Plusnet today on the phone who claimed my email was sent out on 21st September 2019 (no email was received)... however I have records showing that I emailed on 3rd October 2019 to enquire and was told I'd have to wait 90-120 days.

Can somebody please take this up for me?

A year is a long time to wait!

Regards,

Chris.