Hi @davidtrudiepres, thanks for getting in touch and I'm sorry you've net heard regarding your cashback reward. I've looked into this for you and although I can't confirm the account specifics via this support channel I've updated a ticket on your account which can be seen here.
If you could please refrain from posting your queries in multiple locations please as it prevents us from helping both you and other customers as swiftly as possible.
I hope this helps.
