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No News on Cashback

Steeve17
Newbie
Posts: 1
Registered: ‎15-11-2017

No News on Cashback

Hi,

 

I think I'm in the same boat a quite a few on here, I signed up and went active on the first of November, but have not got an email so I can claim the £50 cashback yet, any idea how I can chase this.

 

Many Thanks

 

Steve

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 9,172
Thanks: 2,879
Fixes: 458
Registered: ‎21-04-2017

Re: No News on Cashback

Hi Steve.

I'm sorry you haven't heard about your cashback yet.

 

I've escalated this to our Marketing team. When we receive an update we'll let you know.

Apologies for the inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 9,172
Thanks: 2,879
Fixes: 458
Registered: ‎21-04-2017

Re: No News on Cashback

It looks like your cashback was claimed on Saturday.

I'd expect the cheque to land within the next 30 days.


Can you let us know if there are any problems?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team