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No News on Cashback

Steeve17
Newbie
Posts: 1
Registered: ‎15-11-2017

No News on Cashback

‎15-11-2017 2:59 PM

Hi,

 

I think I'm in the same boat a quite a few on here, I signed up and went active on the first of November, but have not got an email so I can claim the £50 cashback yet, any idea how I can chase this.

 

Many Thanks

 

Steve

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: No News on Cashback

‎15-11-2017 4:19 PM

Hi Steve.

I'm sorry you haven't heard about your cashback yet.

 

I've escalated this to our Marketing team. When we receive an update we'll let you know.

Apologies for the inconvenience caused.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: No News on Cashback

‎21-11-2017 1:48 PM

It looks like your cashback was claimed on Saturday.

I'd expect the cheque to land within the next 30 days.


Can you let us know if there are any problems?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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