No Email yet to claim cashback
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22-09-2019 4:39 PM
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Is 4 weeks + the normal wait to receive email.
Fixed! Go to the fix.
Re: No Email yet to claim cashback
23-09-2019 9:58 AM
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Hi @jonjo1952
You should have received an initial claim info email roughly 10 days after going live.
This will have gone to the email address you provided upon account set up and can, on occasion, be caught by your filter and end up in spam/junk folders.
Please can you check these and get back to us?
Thanks,
MoR
Re: No Email yet to claim cashback
23-09-2019 11:45 AM
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Hi MoR
thank you for you reply,
I have rechecked my emails and junk/spam folders and no emails were found regarding topic
23-09-2019 1:41 PM
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\Hi @jonjo1952,
Thanks for getting in touch.
I appreciate you've gone through your email rigorously. I've sent you a response here.
Let us know if you need anything further.
Thanks - LF
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