Hi @bevnic71, I am sorry to hear that you have been unable to locate your email, this will have been sent within 10 days of going live so would advise checking your junk/spam box if you haven't already.
If you are still having issues, can you please see the ticket I have created here with further help on claiming your reward.
If this post resolved your issue please click the 'This fixed my problem' button
| Lauren Barry|
Plusnet Help Team