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No Cashback email received

FIXED
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johnatglebe
Newbie
Posts: 2
Fixes: 1
Registered: ‎17-11-2019

No Cashback email received

Hello I went live on the 1/11/2019 and have not received an email about the £75 cashback that was offered when I went ahead

with with the deal, I signed up via Uswitch. Thanks.

2 REPLIES 2
johnatglebe
Newbie
Posts: 2
Fixes: 1
Registered: ‎17-11-2019

Re: No Cashback email received

Fix

Hi, just reading through some of the other posts, which said the email may be in the junk folder, it was there, I have filled it in and will wait for reply, sorry about that.

 

( when it was in the Junk folder I had to press "Not Junk" and "Show Images" the email then got placed in my inbox where I could use the links to get to the reply form.)

Plusnet Help Team
Plusnet Help Team
Posts: 1,078
Thanks: 193
Fixes: 40
Registered: ‎22-01-2018

Re: No Cashback email received

Hello @johnatglebe,

 

We are happy to hear that you have found the reward email and have now claimed your cash back. It should be with you within the next 30 days, please get back to us if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team