No Cashback Received
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No Cashback Received
03-06-2020 1:04 PM
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Hello,
After signing up back in January, I received an email to claim my Cashback reward on 25 Feb, which I did and received a claim confirmation on 26 Feb. However I've received no Cashback reward.
Can you help at all?
Re: No Cashback Received
04-06-2020 1:41 PM
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Welcome to forum.
I can see that as stated by you - reward was claimed. Cheque was sent to you back in March.
Sorry to hear that you have not received this cheque - I will pass this to relevant department and ask them to issue new cheque. You will receive confirmation email about it within few working days.
Please accept apologies for this inconvenience.
Re: No Cashback Received
04-06-2020 3:16 PM
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Moderators Note
This topic has been moved from Fibre to My Account / BIlling
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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