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No £75 prepaid Mastercard link sent yet

Newbie
Posts: 2
Registered: ‎18-07-2020

No £75 prepaid Mastercard link sent yet

can you please help - went live on 6th July so hoped to have received an email link by now

5 REPLIES 5
Moderator
Moderator
Posts: 30,088
Thanks: 3,183
Fixes: 488
Registered: ‎14-04-2007

Re: No £75 prepaid Mastercard link sent yet

Moderators Note
This topic has been moved from Community Site Feedback to Accounts / Billing.

Customer and Forum Moderator. Windows 10 Firefox 84.0.2 (64-bit)

Hooked
Posts: 8
Registered: ‎12-07-2020

Re: No £75 prepaid Mastercard link sent yet

Went live 5th June and still no reward e mail or card. There are MANY people in the same boat. Please help us all Plusnet!!
Rising Star
Posts: 97
Thanks: 24
Registered: ‎07-08-2020

Re: No £75 prepaid Mastercard link sent yet

Hi have you found a solution yet? I'm in the same boat as many others. Look for my recent posts for help, contact details and advice.

Good luck.

Overscore

Hooked
Posts: 8
Registered: ‎12-07-2020

Re: No £75 prepaid Mastercard link sent yet

I’m all sorted now and have the card.
I emailed plusnet@ purecard.com and moaned. Pure card are the company that actually give you the card.
Hooked
Posts: 8
Registered: ‎12-07-2020

Re: No £75 prepaid Mastercard link sent yet

I also emailed a Plusnet adviser and she sorted it