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No £75 prepaid Mastercard link sent yet

Pip2
Newbie
Posts: 2
Registered: ‎18-07-2020

No £75 prepaid Mastercard link sent yet

‎18-07-2020 2:26 PM

can you please help - went live on 6th July so hoped to have received an email link by now

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Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: No £75 prepaid Mastercard link sent yet

‎18-07-2020 2:31 PM

Moderators Note
This topic has been moved from Community Site Feedback to Accounts / Billing.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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KE
Hooked
Posts: 8
Registered: ‎12-07-2020

Re: No £75 prepaid Mastercard link sent yet

‎18-07-2020 9:09 PM

Went live 5th June and still no reward e mail or card. There are MANY people in the same boat. Please help us all Plusnet!!
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Overscore
Rising Star
Posts: 97
Thanks: 26
Registered: ‎07-08-2020

Re: No £75 prepaid Mastercard link sent yet

‎14-08-2020 9:05 PM

Hi have you found a solution yet? I'm in the same boat as many others. Look for my recent posts for help, contact details and advice.

Good luck.

Overscore

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KE
Hooked
Posts: 8
Registered: ‎12-07-2020

Re: No £75 prepaid Mastercard link sent yet

‎15-08-2020 7:36 PM

I’m all sorted now and have the card.
I emailed plusnet@ purecard.com and moaned. Pure card are the company that actually give you the card.
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KE
Hooked
Posts: 8
Registered: ‎12-07-2020

Re: No £75 prepaid Mastercard link sent yet

‎15-08-2020 7:39 PM

I also emailed a Plusnet adviser and she sorted it
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