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No £75 cashback yet

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Newbie
Posts: 1
Registered: ‎27-04-2020

No £75 cashback yet

My account went live on 31/08/2019 but I have yet to receive an email to claim my £75 cashback.

Please advise how I can claim cashback offer.

2 REPLIES 2
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Pro
Posts: 357
Thanks: 132
Fixes: 4
Registered: ‎31-05-2017

Re: No £75 cashback yet

I have a feeling that you have waited too long to ask the question. If my memory serves me correct, I think you have a time limit to claim your cashback reward and im sure it's 2 months from activation , but I'm sure a Plusnet staffer will correct me if I'm wrong
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Plusnet Help Team
Plusnet Help Team
Posts: 1,865
Thanks: 326
Fixes: 106
Registered: ‎26-03-2018

Re: No £75 cashback yet

Hi @snajafi,

 

We have a helpful guide to our cashback and rewards which may be able to answer your question here. As @Shep41 has mentioned, the cashback redemption email expires after two months and so we wouldn't be able to look into this at this stage. Apologies for any disappointment caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team