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No £75 cashback email

Jub32
Newbie
Posts: 1
Registered: ‎23-10-2019

No £75 cashback email

I still haven't received an email on how to claim my £75.00 cashback. Spoke to customer services who passed me to the "Rewards Team" on 0800 587 2013 and they advise me that there is no record of me and they cant send an email. Can somebody help?

1 REPLY 1
Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,871
Thanks: 204
Fixes: 79
Registered: ‎06-08-2018

Re: No £75 cashback email

Hey @Jub32,


I'm really sorry to read about your recent experience when trying to discuss how to redeem your cashback reward with our Customer Support team. Please accept my sincerest apologies for the frustration caused.

I've checked over your account and provided a further response over a support ticket for you here.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team