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No £75 cashback email

FIXED
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Mark123
Hooked
Posts: 5
Registered: 2 weeks ago

No £75 cashback email

I've been live now for two weeks but not received email for cashback. Junk folders checked too. Thanks

6 REPLIES 6
Mark123
Hooked
Posts: 5
Registered: 2 weeks ago

Re: No £75 cashback email

Please could someone from plusnet look into it for me ?

Plusnet Help Team
Plusnet Help Team
Posts: 636
Thanks: 118
Fixes: 35
Registered: ‎24-04-2017

Re: No £75 cashback email

Fix

Hi @Mark123, thanks for getting in touch and I'm sorry to hear you're yet to receive your redemption email for your cashback reward. I've looked into this for you and although I can't confirm some account specifics via this support channel, I have updated a ticket on your account which can be seen here with how to redeem your cashback reward.
I hope this helps and if there's anything we can help you with moving forwards then please don't hesitate getting back in touch.

 Ben Devine
 Plusnet Help Team
Mark123
Hooked
Posts: 5
Registered: 2 weeks ago

Re: No £75 cashback email

Thank you

Plusnet Help Team
Plusnet Help Team
Posts: 636
Thanks: 118
Fixes: 35
Registered: ‎24-04-2017

Re: No £75 cashback email

You're very welcome @Mark123 and if there's anyhting we can help you with moving forwards then pelase don't hesitate getting back in touch.

 Ben Devine
 Plusnet Help Team
TomasL
Newbie
Posts: 1
Registered: a week ago

Re: No £75 cashback email

Hi Plusnet Help Team, please could you check my account as I have not received the email yet.

 

Thanks.

Plusnet Help Team
Plusnet Help Team
Posts: 1,148
Thanks: 263
Fixes: 75
Registered: ‎06-08-2018

Re: No £75 cashback email

@TomasL,

 

I've created this ticket on your account to enable you to claim the reward. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team