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No £75 cashback email received

Hwa95
Interested
Posts: 1
Registered: ‎15-06-2020

No £75 cashback email received

I haven’t received my cashback email either. Plusnet you seem to do this regularly judging by the number of other customers with the same problem. I’ve checked spam/ junk etc, definitely nothing from you. Can you sort this out ASAP
2 REPLIES 2
fedup2020
Hooked
Posts: 5
Registered: ‎07-06-2020

Re: No £75 cashback email received

Me neither.....

Please can you sort Plusnet

Buttercup
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 122
Fixes: 5
Registered: ‎08-04-2020

Re: No £75 cashback email received

Hi there @Hwa95, I do apologise that you didn't receive the email that we sent for your cashback.

 

The offer has now expired, which means I am unfortunately unable to claim it on your behalf, but I have raised a ticket on your account which can be viewed here, with further information on what I can do for you by way of an apology for this.

 

 Jess Moore
 Plusnet Help Team