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No £75 cashback email received

tiacymru
Newbie
Posts: 1
Registered: ‎17-02-2020

No £75 cashback email received

‎17-02-2020 11:47 AM

Hi,
Our new account went live on 27th January but we have received no email about the £75 cashback. Can someone at Plusnet please look into this? I've searched my email folders for the email address it should have come from already.
Chrissi
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plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: No £75 cashback email received

‎20-02-2020 10:30 AM

Welcome to the forums.

 

I've raised a ticket on your account to chase this for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
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dvorak
Moderator
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Registered: ‎11-01-2008

Re: No £75 cashback email received

‎20-02-2020 11:13 AM


Moderators Note


This topic has been moved from Fibre to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: No £75 cashback email received

‎20-02-2020 7:14 PM

Apologies for the delay.

 

I've updated the ticket 199198157 with news. You don't need to do anything now.  

 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
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