No £75 cashback email received

[#1]

I haven’t received my cashback email either. Plusnet you seem to do this regularly judging by the number of other customers with the same problem. I’ve checked spam/ junk etc, definitely nothing from you. Can you sort this out ASAP

[#2]

Me neither.....

Please can you sort Plusnet

[#3]

Hi there @Hwa95, I do apologise that you didn't receive the email that we sent for your cashback.

The offer has now expired, which means I am unfortunately unable to claim it on your behalf, but I have raised a ticket on your account which can be viewed here, with further information on what I can do for you by way of an apology for this.