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No £75 cashback email received

tiacymru
Newbie
Posts: 1
Registered: ‎17-02-2020

No £75 cashback email received

Hi,
Our new account went live on 27th January but we have received no email about the £75 cashback. Can someone at Plusnet please look into this? I've searched my email folders for the email address it should have come from already.
Chrissi
3 REPLIES 3
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: No £75 cashback email received

Welcome to the forums.

 

I've raised a ticket on your account to chase this for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
dvorak
Moderator
Moderator
Posts: 25,278
Thanks: 4,647
Fixes: 1,177
Registered: ‎11-01-2008

Re: No £75 cashback email received


Moderators Note


This topic has been moved from Fibre to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: No £75 cashback email received

Apologies for the delay.

 

I've updated the ticket 199198157 with news. You don't need to do anything now.  

 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team