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Hi i joined Plusnet on the 27 july but have never received my £75 Reward Card despite several support calls.
The last contact was 23 days ago when I was told my card would be delivered withing 14 days.
That question is now closed so am unable to respond so tried for support today but....... Today I am unable to contact using live Chat as that is offline.
Tried phoning Customer Service but message says not avaliable today please try again tomorrow.
This is frustrating as to date i have not received any email or £75 reward card.
Come on Plusnet your support is letting you down.