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Nightmare Customer Service Question still un answered

ajs1544
Newbie
Posts: 6
Registered: 01-02-2013

Nightmare Customer Service Question still un answered

question no #79826321 still un-answered by the support team regarding changing my broadband to the no contract option even though the question was raised after a call to the support team by myself and they opened the question
Question opened by link:csa removed Sales & COT anaylst !!!
adie:red CSA name remvoed as per link:rules ]
4 REPLIES
inhost
Grafter
Posts: 182
Registered: 06-11-2011

Re: Nightmare Customer Service Question still un answered

How long have you been waiting?
ajs1544
Newbie
Posts: 6
Registered: 01-02-2013

Re: Nightmare Customer Service Question still un answered

Advisor asked me if i wanted the deal offered on 14/01/14 and to respond which i have done and also added extra notes twice since and still no response.!!
Community Veteran
Posts: 2,568
Thanks: 176
Fixes: 2
Registered: 27-05-2011

Re: Nightmare Customer Service Question still un answered

If you add extra notes you go to the back of the queue  Roll eyes
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
spickering
Grafter
Posts: 25
Registered: 27-03-2013

Re: Nightmare Customer Service Question still un answered

Hi ajs1544
Could you confirm if this has been picked up yet? If it has not could you drop me a private message and I can take a look once I am back in the office tomorrow morning.