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Night time usage added to daytime usage

kitkat
Grafter
Posts: 53
Registered: 14-05-2012

Night time usage added to daytime usage

I have queried this before. I check my usage everytime I use the BB. It appears my " free" night time usage is added to my daytime usage on quite a number of days. These include 3/5, 12/5, 17/5,  and also everyday from 20/5 until today. Has someone else been having or had this same problem ?  Smiley
5 REPLIES
Community Veteran
Posts: 3,187
Thanks: 20
Fixes: 2
Registered: 31-07-2007

Re: Night time usage added to daytime usage

fine here, 18 gig of my allowance and 8gig over night and my overview shows 18gig not 26
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
kdoug007
Grafter
Posts: 510
Registered: 17-05-2012

Re: Night time usage added to daytime usage

hi  am  a  newbie ,..  is it  not  free usage  from middnight to 8am?
Community Veteran
Posts: 3,187
Thanks: 20
Fixes: 2
Registered: 31-07-2007

Re: Night time usage added to daytime usage

Unless on a legacy package then yes 12am too 8am doesn't count towards your months allowance
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
kitkat
Grafter
Posts: 53
Registered: 14-05-2012

Re: Night time usage added to daytime usage

Yes it is. That was why I wondered why it appeard to be added on.I managed to print off the full details and got out the calculater and it seems to be the way the details are shown. At first it looks as if it has been added but managed to figure it out and it is myself that got it wrong . I am also a newbie and only had BB for a month so it is all new to me as to how things are worked out. Thanks for all replies. Smiley
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Night time usage added to daytime usage

Hi there,
Glad you got it sorted, thanks for letting us know Smiley