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New subscriber accounts

johann
Newbie
Posts: 4
Registered: 01-07-2011

New subscriber accounts

Smiley
Hi
When the first and possibly the second accounts are sent to the new subscriber, why does the invoice/s not give a better detail of the charges being made.  This applies to pro rata invoices
e.g. have a from and to date, no of days, based on the monthly amount.  This will enable the subscriber to fully understand the charge/s being made.
Thanks
JO
1 REPLY
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: New subscriber accounts

Hi there,
The billing period is marked next to the invoice itself, and you should find if you view the invoice itself that each line item has at least a to date, if not both from and to dates?