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New subscriber accounts
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New subscriber accounts
22-07-2011 9:51 AM
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Hi
When the first and possibly the second accounts are sent to the new subscriber, why does the invoice/s not give a better detail of the charges being made. This applies to pro rata invoices
e.g. have a from and to date, no of days, based on the monthly amount. This will enable the subscriber to fully understand the charge/s being made.
Thanks
JO
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Re: New subscriber accounts
22-07-2011 3:18 PM
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Hi there,
The billing period is marked next to the invoice itself, and you should find if you view the invoice itself that each line item has at least a to date, if not both from and to dates?
The billing period is marked next to the invoice itself, and you should find if you view the invoice itself that each line item has at least a to date, if not both from and to dates?
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