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New referral offer coming?

xpcomputers
Grafter
Posts: 460
Registered: 13-04-2007

New referral offer coming?

I have a potential signup, that has missed the 4 times referral bounty, as they needed work doing on their phone line by BT before they signed up (see here for details)
Should I see if I can make them hold on now, and hope for a new offer to be announced, or should I just sign them up now?
Mike
7 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: New referral offer coming?

Hi Mike,
We're looking at a few things, but nothing's been finalised yet.  So you would be looking at a couple weeks minimum.
In honesty, I reckon your best bet is to get them to sign up, because I really can't give you a definite date on when the next promotion would be.
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: New referral offer coming?

@Jameseh
I signed up an old Gent on the 14th, I had to phone up CSV on 16th (As Proof), he now has router and I think Line is due to be activated, But when he signed up he did not know my  UserName, can you check if I am shown as the referrer now as it doesnt show on the referral list, should I PM you his ID?
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: New referral offer coming?

Hi pierre_pierre,
You'll need your friend to raise a ticket advising that you referred him, and we'll get it added for you. Smiley
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: New referral offer coming?

Hi Mand, it has now appeared on my referral list, but there seems an oddity with the money items, I PM'd James who said he has now moved office, so then PM Bob. 
Query is, got signed on 14th,  it says £0.25 - OK,  then Paid £7.50 period 12 month.
I thought that the first payment is normally 90 days.  and that for the first 6 month £1.00.  the £7.50 looks like £6.00 plus 6x0.25 = £1.50.  havnt been back to the OP but is it that he paid for 12 month straight off?
xpcomputers
Grafter
Posts: 460
Registered: 13-04-2007

Re: New referral offer coming?

In your referral list, when is his next billing date set as? If it is a year's time, then you know the answer yourself. If it is next month, then something has gone wrong somewhere.
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: New referral offer coming?

that is why I am checking it   - my billing date is 23rd
Quote
Your Discount summary for: October 21st, 2008
Username   Account type Activation Date Billing Date Last Token Value Total Tokens Total Credit Status
asga PlusNet Broadband Your Way Option 2 14/10/08 21/11/08 20/10/08 £0.25 12 £7.50 active
xcxdr PlusNet Broadband Your Way Option 2 08/01/08 15/11/08 15/10/08 £0.25 10 £2.50 active


I have been getting the second one since March
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: New referral offer coming?

Hi Peter,
These sort of queries you're much better off raising a ticket to the Customer Services team or giving them a ring.
The top one looks like 12 tokens have been generated because they've been paying annually (at a guess without looking at the account).  Although the next billing date suggests otherwise.
Raise a ticket and give all the necessary details and it should be sorted out for you.