New line installation on house move?
Hi guys,
Unfortunately I'm in the position of having to do a second house move in 12 months. Although I don't mind paying the £65 and then the £49.99 for a new line installation, I'm not sure why I need this "new line installation"
My landlord moved out of the house I'm moving into in October last year. She was with talktalk with a BT line and just had the line disconnected when she moved out. I have the socket in my new flat and it's one of the new ones so I don't get why it can't just be reconnected? Surely it wasn't cut off completely after only 5 months?
I had a similar situation at my old flat, I paid £49.99 for my new line, had a BT engineer arrive, plug his phone into the socket and tell me I already had a dial tone and there was nothing he had to do. I had to take a half day off work for this and will have to do the same again this time round.
The real kicker is that my appointment for an engineer is in 3 weeks time
That's a long time to wait if I don't need a new line...
Can someone explain why I need a new line and why the current one can't just be reconnected? How long can you reconnect a disconnected line for before it's cut off completely?
Sorry if I don't get how all this works and thanks for any help you can provide
Unfortunately I'm in the position of having to do a second house move in 12 months. Although I don't mind paying the £65 and then the £49.99 for a new line installation, I'm not sure why I need this "new line installation"
My landlord moved out of the house I'm moving into in October last year. She was with talktalk with a BT line and just had the line disconnected when she moved out. I have the socket in my new flat and it's one of the new ones so I don't get why it can't just be reconnected? Surely it wasn't cut off completely after only 5 months?
I had a similar situation at my old flat, I paid £49.99 for my new line, had a BT engineer arrive, plug his phone into the socket and tell me I already had a dial tone and there was nothing he had to do. I had to take a half day off work for this and will have to do the same again this time round.
The real kicker is that my appointment for an engineer is in 3 weeks time
That's a long time to wait if I don't need a new line...Can someone explain why I need a new line and why the current one can't just be reconnected? How long can you reconnect a disconnected line for before it's cut off completely?
Sorry if I don't get how all this works and thanks for any help you can provide
