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New contract issues

andy67
Newbie
Posts: 1
Registered: ‎14-06-2018

New contract issues

i signed up to new contract special offer price from 16/5/2018 to a lower price of £36.99 for 18 months  just checked my bill and i have payed £39.97 can someone tell me why this is please?

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,670
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: New contract issues

Hi Andy, it looks like an issue with how the new contract was applied so apologies for that. I've added an update on to your account with the specifics, here's a link to it: https://www.plus.net/wizard/?p=view_question&id=176810915 

 

Adam 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team