New client however I have modem and line in the house
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New client however I have modem and line in the house
14-12-2017 8:14 PM
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Hello, how are you?
I just moved into a new house and the former resident left the modem and an active line in that house.
Can I use the same line and transfer to my name? I am entitled to "plusnet £ 50 cash back"
I would not want to pay for a new facility if you already have everything here.
Re: New client however I have modem and line in the house
19-12-2017 9:24 AM
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Re: New client however I have modem and line in the house
19-12-2017 10:38 AM
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Matthew,
Yes, there is an active PlusNet line and the internet will be up and running until the 25th.
The former resident left and left the internet here for me for a few days.
Now I would like to switch to my name and use the line and the modem that is already in the residence.
Re: New client however I have modem and line in the house
19-12-2017 11:22 AM
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I don't think PN allow transfer of accounts, and why would you want to, since new customers get good deals and even a new router (you pay for P&P only)?
Providing PN phone and BB on a PN line with PN BB should hopefully not take very long, although reading this forum one never knows.
Re: New client however I have modem and line in the house
19-12-2017 4:27 PM
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Sadly we can't switch the account to a different name I'm afraid.
When the line is ceased, I'd head on over to www.plus.net to sign up an account in your name.
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