New charges for Pro option

[#1]

When do/did the new lower prices for Pro take effect, I'm on Market 3 and was still billed £19.99 on my last billing date 21st April. Was this correct?
Paul

[#2]

12th April, and they take the charges in Advance

[#3]

Existing customers don't get charged the increased price of Value ( and presumably Pro if in Market 1&2 ) for 12 months, does that mean they don't also get the price reduction of Pro in Market 3 for 12 months 

[#4]

Quote from: pierre_pierre

12th April, and they take the charges in Advance

Hmm don't understand that, if you are saying the charges made on 21st April are for 21st april to 20th May then I should have been charged the cheaper rate - correct?

[#5]

possibly, but read the answer above

[#6]

I have been doing a bit of digging and this post http://community.plus.net/forum/index.php/topic,84166.msg694835.html#msg694835 says you will move onto the new rate

[#7]

Which version of 'Pro' are you on? I think the price reduction applies only to the current Plusnet Pro product and not to the Broadband Pro version.

[#8]

Spraxyt is correct, the price change is only for Plusnet Pro not Broadband Your Way Pro.

[#9]

Ahh, I'm on BBYW Pro, whats the basic differences between the two pro versions and would I be able to swap to the cheaper version if i required

[#10]

look here for comparison http://www.kitz.co.uk/isp/plusnet_shaping.htm

[#11]

There's no difference in traffic shaping as both have 'no restricted' speeds and both include 20Gb per month allowance, just wondered if there's different contract lenghs or something else not obvious. I should think there must be a reason to charge an extra £3.50/month for the BBYW pro

[#12]

Hi paulgul
After reading lots of posts on this forum I think there are 4 main differences.
1st the obvious one the price, good at the moment but remember if you move house to a market 1 or 2 area then you will have to pay more!
2nd, you get to change between the BBYW products as and when you like with BBYW, (one change per month) but once you move to the new pro you can't, and are stuck with whatever the new packages that are available are.
3rd you get less add-ons. So for example there is no free web space with the new pro (but you can keep the one you have with BBYW if you have used it)
4th, on the new Pro I believe you have to buy additional usage in 5GB chunks @ £5, rather then the 2GB @ £2.

[#13]

Ok, thanks, I'll have to have a think about it then

[#14]

are the off peak times the same?, the new ones are midnight to 8 am, some of the legacy ones are to 4 pm (1600 hrs), if you are not sure on yours look at the VMBU first chart in the members centre

[#15]

The peak times are the same for BBYW Pro (and the old PAYG).