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New Service Bill

FIXED
Redrocket1
Dabbler
Posts: 10
Registered: ‎13-05-2020

New Service Bill

Signed up 7 May , went live today 28 May but I have noticed in billing it says next payment date 28 May ?.

I paid on the 7 May  at sign up and have had no services till today so how can another bill be produced asking for payment today when it only went live today . 

2 REPLIES 2
CJT-80
Aspiring Pro
Posts: 118
Thanks: 36
Fixes: 4
Registered: ‎14-11-2017

Re: New Service Bill

Fix

@Redrocket1 

it should be detailed on the bill what they are charging you for.

Kind Regards,

CJT
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,567
Thanks: 507
Fixes: 129
Registered: ‎07-12-2017

Re: New Service Bill

Hi @Redrocket1, I am very sorry for any confusion caused.

 

Your next bill won't be until after you have been live for a month, so in your case 28/06/20.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team