New Order taken since 16th June... still no Broadband....
Hi,
Having previously used Plus Net when moving house and setting up a brand new account I decided to stay with Plus Net. There was some initial issues with the Phone Line (Which was eventually installed on 28th July). Since then trying to get the Broadband activated has been VERY VERY painful.
Having the BB order cancelled multiple times and having to chase constantly has been very confusing and time consuming.
I phoned up yesterday again to chase the order and was told that the "order" would be "fast tracked" which would mean they would get it done in 3 days but it is not always guarenteed. So today I get an update saying that the Order will complete on the 18th (Bit more than 3 days....)
So now I guess I am concerned as to whether that actually will complete to be perfectly honest with.
Anyone else experienced similar pain?
Having previously used Plus Net when moving house and setting up a brand new account I decided to stay with Plus Net. There was some initial issues with the Phone Line (Which was eventually installed on 28th July). Since then trying to get the Broadband activated has been VERY VERY painful.
Having the BB order cancelled multiple times and having to chase constantly has been very confusing and time consuming.
I phoned up yesterday again to chase the order and was told that the "order" would be "fast tracked" which would mean they would get it done in 3 days but it is not always guarenteed. So today I get an update saying that the Order will complete on the 18th (Bit more than 3 days....)
So now I guess I am concerned as to whether that actually will complete to be perfectly honest with.
Anyone else experienced similar pain?