New Fibre Upgrade
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New Fibre Upgrade
08-12-2012 3:50 PM
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Many Thanks
Re: New Fibre Upgrade
08-12-2012 3:52 PM
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Re: New Fibre Upgrade
08-12-2012 4:02 PM
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"There's been a problem progressing your broadband order.
We'll get some more information on the problem and update this ticket with details as soon as we have them.
[internal note]
Order has been cancelled. Please check Install Diary and resubmit order once issue is resolved"
Any idea what this is about? Why is nothing ever as simple as it should be!
Re: New Fibre Upgrade
08-12-2012 4:09 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: New Fibre Upgrade
08-12-2012 4:15 PM
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Thanks for your help.
Re: New Fibre Upgrade
08-12-2012 4:49 PM
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A good bet though is to see what DC guys say about it on Monday.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: New Fibre Upgrade
08-12-2012 5:08 PM
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Re: New Fibre Upgrade
08-12-2012 5:11 PM
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They usually work office hours.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: New Fibre Upgrade
10-12-2012 9:47 AM
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Re: New Fibre Upgrade
10-12-2012 10:58 AM
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It looks like we're needing to place the order for fibre manually for some reason. A member of our provisioning team is working on this right now so you should see an update on your ticket very soon.
Re: New Fibre Upgrade
10-12-2012 11:00 AM
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I've placed the order for you and we've requested the 27th for the engineer appointment. A ticket has been created on your account and we'll confirm this date with you in the next 48 hours.
Any questions let me know.
Re: New Fibre Upgrade
10-12-2012 1:22 PM
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Re: New Fibre Upgrade
10-12-2012 1:33 PM
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Re: New Fibre Upgrade
13-12-2012 3:33 PM
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Re: New Fibre Upgrade
13-12-2012 5:17 PM
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