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New Contract

windshadow
Newbie
Posts: 1
Registered: 06-07-2015

New Contract

On 26th June I ordered a Broadband and Phone package off you, I received a letter a few days ago with all my login details etc. It's now the 10th day and was wondering how much long it is going to take, since my present BB provider is driving me crazy with it's super fast BB at 0.19mb  Angry
1 REPLY
catelliott
Grafter
Posts: 242
Registered: 05-02-2015

Re: New Contract

Hi there windshadow,
Just checked the account, unfortunately the order placement hadn't been picked up by our Provisioning team. I am really sorry about this. I've placed the order for you now and everything will transfer over on 21/07/2015 Smiley Also made sure that your router is on its way to you, that should be with you within a few days.