New Contract Term - Pro Rata Adjusted Bill?
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New Contract Term - Pro Rata Adjusted Bill?
16-09-2025 6:43 PM
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OK -been ill and missed renewing my contract. Missed it by one day.
The new contract runs from 16-09-25 through to 15-09-26. The latest bill was done prior to me renewing.
As a result, I have a charge covering 15-09-25 thru 14-10-25.
New bill issued, as at the new extortion rate, so I assume with a new contract running from 16-09-25, that billing will issue an adjusted bill - so I pay 1 day at the extortion rate and the rest at the proper rate now back in contract 🙂
What normally happens, will they process as normal and then apply credit in future months? I assume it will be done automatically, or will I need to phone the help-desk?
Thanks
Carl
Re: New Contract Term - Pro Rata Adjusted Bill?
16-09-2025 6:46 PM
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@nimzoking64 Your next monthly invoice will have the pro-rata adjustment on it.
Re: New Contract Term - Pro Rata Adjusted Bill?
16-09-2025 6:47 PM
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PS: I assume I lost my Static IP as well, will this be put back on? Google keeps complaining about the IP - so I assume it's been flagged for some reason - I am sick of having to enter capture to do a google search 🙂
Re: New Contract Term - Pro Rata Adjusted Bill?
16-09-2025 6:49 PM
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Cheers John - so next month will be free then 🙂 (well not really, I just paid early ....(lol))
I guess I should start checking out what I do after it expires next year due to copper switch-off .... at least time to change the telephone number ......
Re: New Contract Term - Pro Rata Adjusted Bill?
16-09-2025 6:51 PM
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If you have lost your static - confirm it, and one of the Help Team will sort it.
Re: New Contract Term - Pro Rata Adjusted Bill?
16-09-2025 6:53 PM
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Ignore this bit - looks like static not changed - so I suspect something else happening.
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