Web says phone, so phone and not taking calls 😞
Webchat unavailable 😞
So we're here, woohoo !
Big Bill (happened before and it was adding line rental monthly where we had paid up front).
Got resolved after a few months of rebates and monthly calls. I think we're in the same boat again after having just renewed.
Happy with service so for folks and it always gets resolved but no on-line forum stuff is gonna help.