Need to cancel mother's contract

[#1]

Hi.

I manage my mother's contract with you. It's for line rental, phone and broadband. She has now moved into a care home, and her house is for sale; there's no possibility of her returning to the house. The contract with you is still withn the contract period. Please could you let me know next steps to cancel the contract?

Thanks, Dave

[#2 · Accepted solution]

Hi @davel,

I'm afraid that we're unable to take cancellation requests via our Community Forums. I would recommend contacting our Cancellations Team directly on 0800 013 2632.