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Need some clarification please.
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- Re: Need some clarification please.
Need some clarification please.
03-01-2013 5:42 PM
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My next monthly date for payment is the 12th of this month. I have ordered the new Unlimited tariff on line, but I am worried that if I change to this from Extra 60 gbs, will I have to pay the remainder of the existing contract that has a few months to run. If that is the case then I would like to cancel the change to Unlimited.
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Re: Need some clarification please.
03-01-2013 5:48 PM
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No, if you pick to go on the none contract unlimited product your contract will just continue to run until your current one expires, if you pick to go on the contract unlimited product, as i understand it your be entering a new 12 month contract starting from your next billing date when you change over to the new product (this being the case if it is the contract one you've picked).
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Re: Need some clarification please.
03-01-2013 5:56 PM
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Sorry I should have said it is the contract one I picked, its just that I renewed my contract when I went from Value to Extra a few months ago and my Value contract was finished so I never knew if they would have charged me or not. Thanks I take it that I won't be charged then, just moved to the new contract.
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Re: Need some clarification please.
03-01-2013 6:52 PM
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Hi maryf,
Just to clarify, you will just enter into the new 12 month Unlimited Contract
Just to clarify, you will just enter into the new 12 month Unlimited Contract
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Re: Need some clarification please.
03-01-2013 8:01 PM
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Thanks Chris.
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