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Need copies of bills please!

Vibble
Newbie
Posts: 3
Registered: ‎18-04-2019

Need copies of bills please!

I've given up trying to do anything myself.

Please will you send me pdf copies of bills for :-

2017 - January to June & December

2018 - January to August

4 REPLIES 4
Satss
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: Need copies of bills please!

Hi @Vibble, thanks for getting in touch. I'm afraid all bills prior to the the new Billing system introduced in September 2018 are not available in pdf format.

If you did wish to have the standard copies of the bills you can get this by accessing your bills via the member centre.

Should you have any issues please let me know.

Vibble
Newbie
Posts: 3
Registered: ‎18-04-2019

Re: Need copies of bills please!

Would any format at all be available?

pjmarsh
Superuser
Superuser
Posts: 3,306
Thanks: 1,004
Fixes: 8
Registered: ‎06-04-2007

Re: Need copies of bills please!

I think only the past 15 months of bills are available.

EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,965
Thanks: 341
Fixes: 111
Registered: ‎26-03-2018

Re: Need copies of bills please!

Hi @Vibble,

 

For any bills that are under 15 months old but were produced prior to September 2018, you'll be able to view these via the billing section of the member centre in their original format.

 

As @pjmarsh has mentioned, bills over 15 months old are not available.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team