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Need contract end date

FIXED
athol49
Dabbler
Posts: 12
Thanks: 1
Registered: ‎26-05-2018

Need contract end date

Shortly moving house and need to confirm whether I'm still in contract.  Bill claims I am, up to Feb 2020, but my emails seem to suggest Broadband ended Oct 2019 and Phone is monthly.

3 REPLIES 3
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Need contract end date

Fix

Hey @athol49,

Thanks for reaching out to us.

I've checked over your account and provided a more detailed response over a support ticket for you here.

 

Thanks.

athol49
Dabbler
Posts: 12
Thanks: 1
Registered: ‎26-05-2018

Re: Need contract end date

@Mads Thanks for info.  Will contact Customer Options to arrange new contract for new house (if Plusnet can do Shetland)

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Need contract end date

No worries, fingers crossed for you.

 

Let us know if you need further assistance.

Thanks.