My new contract started on April 21 but is still showing as pending in my Account Summary

[#1]

Is there a relationship between what is on the account summary and the billing process that means that I should expect to get the out-of contract charge on my next bill or are they not connected in that way?

Dave

[#2]

Hey @daveplus,

Thanks for getting in touch with us.

I have checked over your account and I have created a ticket with further information on this query. You can view the ticket here.

Thanks

[#3]

Thanks @Mads I have responded on the ticket. Dave

[#4 · Accepted solution]

All updated for you @daveplus. You can view the ticket thread here.

Thanks.