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My broadband deactivate

Posts: 33
Thanks: 16
Registered: ‎01-03-2019

My broadband deactivate

Can someone please confirm my account will be closed as of the 24/7. I have confirmation off yourselves of my phone line being closed but not my broadband. I am changing providers for my broadband.
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: My broadband deactivate

Hi @Katiebbaby123


Thank you for getting in touch. 


I have provided confirmation for you via ticket and SMS. You can view your ticket here


If you have any further queries, please feel free to get back in touch as we are open from 7:30 am until 10 pm everyday. 


Kind Regards