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My account is closing down

FIXED
goldenfibre
Seasoned Pro
Posts: 3,278
Thanks: 193
Fixes: 12
Registered: ‎01-06-2010

My account is closing down

@Gandalf 

 

I left plusnet on the 25th May 2021 moving both line rental and fibre broadband to other isp for G.fast service. Can you make sure my account is closed down without any further bill might reappear on June 22nd (my next bill) but I already got the final bill with no more payment to be paid.

 

Thanks

3 REPLIES 3
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: My account is closing down

Hi @goldenfibre

 

@Gandalf isn't working this weekend, however I've reviewed the account and can confirm that this is the case. Once the final bill has been made, we'll ask for no more payments from yourself.

 

All the best with your new provider.

 Adam
 Plusnet Help Team - Leeds
goldenfibre
Seasoned Pro
Posts: 3,278
Thanks: 193
Fixes: 12
Registered: ‎01-06-2010

Re: My account is closing down

@adam945 I already got the final bill few weeks ago as the account should be closed down by now. My next billing date due on 22nd June 2021 should be zero bill.
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: My account is closing down

Fix

The account is closed @goldenfibre 

 

No further bills will be generated going forward Smiley

 Adam
 Plusnet Help Team - Leeds