My account error message
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- My account error message
28-05-2021 12:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi i'm a newbie here so I hope i've come to the right place. I joined Plusnet on Monday and I am enjoying my fiber broadband no complaints there, very pleased with it so far.
I have the following issue when I login to my account I have a message that says "An error has occurred You can't change your products for the moment, you have an order which is currently being processed. Please try again later."
Please could you look into and resolve this for me?
Thank you very much.
Stephen,
Fixed! Go to the fix.
28-05-2021 4:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @M3SNU-Steve,
I've made some changes to the account which should have resolved this issue. If you have any further issues, please get back in touch and we'll be happy to help.
Re: My account error message
28-05-2021 4:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your prompt reply and your help much appreciated. It’s now fixed, Have a great day.
Re: My account error message
28-05-2021 4:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- My account error message